To ensure your gold jewellery remains as stunning as the day you acquired it, follow these essential care guidelines:

Storage: Always store your gold pieces separately in a soft pouch, lined jewellery box, or individual compartments to prevent scratches and tangling. Consider using anti-tarnish strips for added protection.

Avoid Harsh Chemicals: Keep your jewellery away from harsh chemicals, including chlorine, bleach, and household cleaning agents, as they can cause discoloration and weaken the metal. Remove your jewellery before swimming, cleaning, or applying cosmetics and perfumes.

Cleaning: Gently clean your gold jewellery at home using a soft, lint-free cloth or a mild soap solution. Avoid abrasive materials or harsh cleaners that can scratch the surface. For intricate designs, use a soft-bristled toothbrush to reach crevices, then rinse with lukewarm water and pat dry.

Regular Maintenance: Schedule professional cleaning and inspection with your jeweller at least once a year. They can check for loose settings, signs of wear, and perform deep cleaning to restore its brilliance.

Daily Care: Remove your gold jewellery during physical activities, such as exercising or gardening, to prevent damage or exposure to sweat and dirt.

By following these steps, your gold jewellery will maintain its timeless beauty and radiance for generations to come. Treat it with care, and it will continue to shine as a cherished part of your collection.

RETURN/EXCHANGE:

Only within 7 days. Returns must be unworn, unwashed, undamaged, unused, with the store tag attached. Returns will only be accepted if the product is returned in its original condition with all provided boxes / dust bags. Exchanges are subjected to stock availability.

7-Day Hassle-Free Return & Exchange Policy :

Keep your jewellery away from harsh chemicals, including chlorine, bleach, and household cleaning agents, as they can cause discoloration and weaken the metal. Remove your jewellery before swimming, cleaning, or applying cosmetics and perfumes.

We want you to be completely satisfied with your purchase. If for any reason you are not, you may request a return or exchange within 7 calendar days from the date of delivery, provided the following conditions are met:

The product(s) delivered are defective or damaged upon arrival.

The product(s) delivered do not fit as expected.

The product(s) delivered significantly differ from the description provided.

The product(s) delivered do not match the agreed specifications (e.g., incorrect size, color, etc.) as stated in your order.

To be eligible for a return or exchange, the product(s) must be in pristine, unused condition, in their original packaging, and accompanied by the original receipt or proof of purchase.

Your satisfaction is our priority, and we strive to make the return and exchange process as seamless as possible. If you have any questions, please don’t hesitate to reach out to our customer service team for assistance.